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EXCARD :: Your Total Printing Partner
Help > Q&A > Free Sample

 Q&A


Free Sample

  1. How do I get my free product sample?
  2. How many times can I request free sample?
  3. Are there any delivery and processing charges for this free sample?
  4. How come I have not received my free product sample after 7 working days?


 
   

01. How do I get my free product sample?

  Click here. However, our free product samples are only available to those who are not members yet and particularly design-print professionals in Malaysia.

Step 01: Fill-up online Free Sample form.
Make sure all information you fill in is accurate as this will be used for all communication and transactions.


Step 02: Validate email
Approved requesters will receive an email informing them to "validate" their email address by clicking on a link. (This is to protect against unwanted spam and malicious abuse.)

 

 
 

02. How many times can I request free sample? 

  Each requester is only entitled to 1 free sample. To request a FREE sample now, click here.
Still need help? Contact customer support at 04-4411650.
 
 

 

03. Are there any delivery and processing charges for this free sample?

Offset results
Better quality, more durable, sharper images, better price for bulk orders.

Digital results
Not colour-fast, weaker lamination due to oil base ink, ideal for short run orders.

 

04. How come I have not received my free product sample after 7 working days?

One of the following could have happened:
i) Our automated email prompting you to validate your email address could not reach you because  

    the email address you registered is invalid,
ii) The product sample was sent out to the wrong address because the delivery address you

    registered is incorrect.

In any event, we advise you to email or call our customer service to update your registration information.

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EXCARD CORPORATION SDN BHD (672072-A)
6488, Jalan Ayam Didik 2/2, Taman Ria Jaya Industrial Park,
08000 Sungai Petani, Kedah D.A. Malaysia.

Tel  : 604-4411 650  Fax : 604-4422 650 / 604-4423 650New


Email : sales@excard.com.my
 
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Customer Service : 604-4411 650
Mon-Fri : 8.30am - 5.30pm
Saturday : 8.30am - 1.00pm
Lunch Break : 1.00pm - 2.00pm ( Mon-Fri  )
Close on Sunday
MSC Status Company
SME recognition Award 2007

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