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Tutorial

On this page you will find various tutorials on artwork setting, file conversion and tool usage.
Click on the relevant link to view or download a tutorial.
Common pending problems and solutions
No Topic Download
01 Converting final artwork to PDF Convert final artwork to PDF - Adobe Illustrator Convert final artwork to PDF - CorelDRAW Convert final artwork to PDF - InDesign
02 Missing font Missing font - Adobe Illustrator Missing font - Adobe Photoshop Missing font - CorelDRAW  
03 Artwork contains low resolution images (dpi) Artwork contains low resolution images - Adobe Illustrator Artwork contains low resolution images - Adobe Photoshop Artwork contains low resolution images - CorelDRAW  
04 Wrong artwork size / safe zone / full bleed Wrong artwork size / safe zone / full bleed - Adobe Illustrator Wrong artwork size / safe zone / full bleed - Adobe Photoshop Wrong artwork size / safe zone / full bleed - CorelDRAW  
05 Artwork contains Pantone / RGB Colour Mode Artwork contains Pantone / RGB Colour Mode - Adobe Illustrator Artwork contains Pantone / RGB Colour Mode - Adobe Photoshop Artwork contains Pantone / RGB Colour Mode - CorelDRAW  
06 Wrong Spot Colour seperation
- 1 Spot Colour
Wrong Spot Colour seperation - Adobe Illustrator Wrong Spot Colour seperation - Adobe Photoshop Wrong Spot Colour seperation - CorelDRAW  
  - 2 Spot Colour Wrong Spot Colour seperation - Adobe Illustrator Wrong Spot Colour seperation - Adobe Photoshop Wrong Spot Colour seperation - CorelDRAW  
07 Colour tints (Toning) contain less than 10%
- Transparency background
Colour tints (Toning) - Adobe Illustrator   Colour tints (Toning) - CorelDRAW  
  - Transparency bitmap Colour tints (Toning) - Adobe Illustrator Colour tints (Toning) - Adobe Photoshop Colour tints (Toning) - CorelDRAW  
08 Similar colour less than 10% Similar colour less than 10% - Adobe Illustrator Similar colour less than 10% - Adobe Photoshop Similar colour less than 10% - CorelDRAW  
09 Prepare a CMYK document Prepare a CMYK document - Adobe Illustrator Prepare a CMYK document - Adobe Photoshop    
10 CMYK total ink coverage more than 240% CMYK total ink coverage more than 240%  - Adobe Illustrator CMYK total ink coverage more than 240% - Adobe Photoshop CMYK total ink coverage more than 240% - CorelDRAW CMYK total ink coverage more than 240% - InDesign

Video Tutorials
No Topic Download
01 How to prepare SPOT UV artwork
02 How to prepare artwork in CMYK and convert to CMYK PDF file

Auto Preflight
No Topic Download
01 IMPORTANT: Remove unused objects / elements in your artwork Remove unused objects / elements in your artwork
02 Litho-Offset: HOW TO PLACE AN ORDER - BUSINESS CARD

Contract Proof
No Topic Download
01 How to place order for contract proof How to place order for contract proof
02 How to approve contract proof How to approve contract proof
03 How to select contract proof for print How to select contract proof for print

Artwork setting and others
No Topic Download
01 Artwork contain guideline / text description / cropmarks
02 How to prepare artwork for Biz-Document
03 How to orientate front & reverse artwork for output How to orientate front & reverse art for output
04 Sending Larger Files Via FTP Send big file using FTP application
05 Send big file using Windows Explorer FTP Send big file using Windows Explorer FTP
06 3 MUST-DOs to prepare artwork
07 How to zip multi files How to zip multi files
08 How to use your Order Discount Voucher Code
09 Ordering with Shopping Cart
10 How to proceed Pending Job
11 Just Proceed Criteria
12 Ordering: Sending Artwork File Through Third Party File Hosting Link
13 How to top-up by Debit Payment
14 Printing Issue With Overprint Setting
15 How to Change the Delivery Address for Your Orders Via Excard Website
16 How Instant Cash Top-Up Works
17 How to prepare artwork for Packaging New